Effective Date: July 17, 2023
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, billing information, eye priscriptions, and other information that can personally identify you. We collect this information for the purposes of processing your orders, providing customer support, and delivering products or services.
When you visit our Sites, we automatically collect certain information about your device, browser, IP address, referring website, and browsing behavior. This information helps us to analyze trends, administer our Sites, track user movements, and gather demographic information for aggregate use. We collect this information based on our legitimate interests in understanding and improving our Sites and services.
We collect data necessary to process your payment if you make purchases on our Sites, such as your credit card number, and the security code associated with your card, or PayPal account information. All payment data is stored by PayPal/Braintree, Google Pay, Apple Pay, and Klarna. You may find their privacy notice links here:
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
We may use the personal information you provide to process your orders, communicate with you, deliver products or services, provide customer support, personalize your experience, and send you promotional offers or newsletters. We may also use your personal information for legal and safety purposes, to comply with applicable laws and regulations, or as otherwise required or permitted by law.
We use usage information to improve our Sites, analyze trends, administer the Sites, and gather demographic information for aggregate use. This data helps us understand how visitors interact with our Sites and allows us to make enhancements to provide a better user experience.
We only process your personal information when we believe it is necessary and we have a valid legal basis to do so under applicable law. We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, analytics, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data. We have contracts in place with our third parties, which are designed to help safeguard your personal information.
The categories of third parties we may share some of your personal information with are the following:
We may disclose personal information to third parties for business purposes, such as providing personalized advertising or conducting data analysis. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to keep the personal information confidential and not use it for any purpose other than performing the contract.
We do not sell your personal information to third parties.
We may disclose your personal information if required to do so by law, court order, or government regulation. We may also disclose your information to enforce our legal rights, protect the rights, property, or safety of SportRx or others, investigate fraud, or respond to a government request.
We use the following categories of cookies on our Site:
Necessary Cookies: These cookies are essential for the operation of our Sites and enable you to navigate and use their features. Without these cookies, certain services or features may not be available to you.
Performance and Analytics Cookies: These cookies collect information about how visitors use our Sites, such as which pages are visited most often, how long visitors spend on each page, and error messages encountered. This data helps us analyze and improve the performance of our Sites.
Functionality Cookies: These cookies allow our Site to remember choices you make and provide enhanced features and personalized content. They may also be used to remember changes you have made to text size, fonts, and other customizable aspects of our Sites.
Targeting and Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing history. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. We do not display advertisements on our Sites, but you may see our advertisements on other sites that do display advertisements.
You can use our cookie consent banner to accept all of our cookies or only those strictly necessary for the proper functioning of our Sites. You can click the button below to revisit the cookie consent banner at any time after you initial selections to withdraw or change your consent.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which you have an account with us. If you have purchased from us in the past we may retain a record of those purchases and some of the associated personal information such as name, email, and shipping address.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and procedures, including encryption, firewalls, and secure socket layer technology (SSL), to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You should only access our Sites within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using our Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of our Sites. If we learn that personal information from users younger than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at firstname.lastname@example.org.
You have the right to request information about the categories of personal information we collect, the sources from which we collect personal information, the purposes for collecting and using personal information, and the categories of third parties with whom we share personal information.
You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
You have the right to opt-out of the sale of your personal information, if applicable.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section HOW TO CONTACT US. You will then be removed from our marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the management of your account, to complete your orders, to respond to service requests, or for other non-marketing purposes.
We will not discriminate against you for exercising your privacy rights, such as denying you goods or services, charging you different prices, or providing a different level or quality of services.
If you are a California resident, you may exercise your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights and Enforcement Act (CPRA) by contacting us using the details provided in the section HOW TO CONTACT US.
The California Code of Regulations defines a "resident" as:
All other individuals are defined as "non-residents".
If you are a Virginia resident, you have certain rights regarding the use and disclosure of your personal information under the Virginia Consumer Data Protection Act (VCDPA). You may exercise these rights by contacting us using the details provided in the section HOW TO CONTACT US.
If you are a Colorado resident, you have certain rights regarding the use and disclosure of your personal information under the Colorado Privacy Act (CPA). You may exercise these rights by contacting us using the details provided in the section HOW TO CONTACT US.
Our Sites may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
To verify your identity, upon receiving your request, we will send an automated email to the address we have for you containing a link that you must click. This confirms that you have access to the email account. We cannot process your request until this verification step has been completed.
If we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
5076 Santa Fe Street, Suite A
San Diego, CA 92109